A queue, a lit menu board above the counter, and thirty seconds to choose. The menu on the phone gets read while waiting. Thirty QR codes made and shipped, 0% commission.
In fast food, people choose standing up, in a queue, reading a board placed behind the person taking the order. The guest at the back cannot read a thing, the one at the front is hurried along by those waiting, and orders what they know.
Yet few orders have as many parts, the meat, the bread, the salad, the sauce, meal deal or not, the drink. Each question takes a few seconds at the counter, and at lunch that is repeated for every guest in the queue.
A good share of sales is also takeaway, ordered by phone at the worst moment of service. And every call means one person who is no longer serving.
The board above the counter can only be read from the front of the queue. With one QR code at the entrance and another halfway along the queue, the last to arrive has the menu in photos in their hand and chooses before reaching you.
Meat, sauce, salad, extra: each dish carries its choices and their prices. The guest reads them in the queue, and an order placed from the menu arrives complete, with nothing to ask again.
With Click & Collect in Complete, the guest orders and pays from the menu, picks a time and gives their collection number at the counter. Nobody has to pick up the phone.
When the fries run out at 2 pm, you mark them as sold out in one tap, and the meal deals that offer them show it too. You no longer announce it to every guest.
The guest scans the QR code and your menu opens on their phone, with no app to install.
Screens from the French version of RestoAll, on a sample restaurant with fictional data.
One QR code at the entrance and another halfway along the queue, at eye level, and on the tables if you have any.
Not every service earns its place in every trade, and we would rather tell you before you have paid. Online booking and reviews are in Essential; loyalty, table ordering and Click & Collect are in Complete.
Very good fit
This is the service that changes your lunchtime the most. The order arrives paid, with a collection time and a number the guest gives at the counter. You can cap the number of orders per slot so the kitchen is not swamped, and no commission is taken on these sales.
Very good fit
Lunchtime guests come back several times a week. A visit is counted when the guest pays for an order from the menu, or when they scan the QR code at the counter during service.
If you have a dining room
Without numbered tables, it has no purpose. With a dining room, it saves the guest queuing again for a dessert.
Poor fit
Nobody books a table for a sandwich. Takeaway with a collection slot does the job; booking is useful at most for a group that has let you know in advance.
The photo menu, the thirty QR codes and online booking are in Essential at €49.99 a month. Table ordering, Click & Collect and loyalty come with Complete at €99.99. Everything is open during the thirty-day trial.
Essential
Your digital photo menu, accessible by QR code.
€49.99
per month, no commitment
Menu, QR codes, booking
Complete
Essential, plus everything that brings guests back and sells straight from the table.
€99.99
per month, no commitment
Ordering, payment, loyalty
What a restaurant owner wants to know before trying RestoAll in this trade.
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